Shipping & Delivery Policy
Shipping and Delivery Policy
At zaseez.com, we strive to provide our customers with the best shopping experience possible. This includes ensuring that your orders are delivered to you in a timely and efficient manner. Our shipping and delivery policy outlines the details of how we handle the shipping and delivery of our products.
Processing Time
Once you have placed an order on our website, our team will begin processing it right away. We aim to process all orders within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods
We offer various shipping methods to cater to different customer needs. These include standard shipping, express shipping, and international shipping. The availability of these shipping methods may vary depending on your location and the products you have ordered.
Shipping Costs
your order is shipped, you will receive its tracking number in an email. products are shipped from warehouse.
Please note that if an incomplete or incorrect address, such as a P.O. Box is given, or if details are missing, it may delay processing. We suggest that you review your shipping and billing information before checking out to avoid unnecessary delays. If you experience a problem with your tracking number or delivery of your order, please contact the courier directly before contacting ISO Beauty.
While we will do all, we can to ensure your order is delivered promptly, we cannot be held liable for delays due to conditions beyond our control (i.e. severe weather, service interruptions, US holidays, etc.).
U.S. ORDERS [ 100% FREE SHIPPING & RETURN OF ANY ORDER]
Orders placed within the continental U.S are shipped via UPS Ground and will be delivered in 2 to 7 business days. Orders placed with in the U.S. territories, such as Porter Rico, the Caribbean Islands etc., are shipped via either USP, FedEx, or DHL and can be delivered in 5 to 10 days. All orders may that longer during the holidays or server weather.
SHIPPING TIME FRAMES
West Coast Shipping…………………………………. 2 – 4 days
East Coast Shipping…………………………………… 3 – 5 days
U.S. Territories……………………………………… 5 -10 days
INTERNATIONAL ORDERS [ DISCOUNTED FOR FIXED RATE $5 ANY COUNTRY ]
Orders shipped internationally will usually be delivered in 15 to 25 days — additional delays may occur during the holidays. International orders take longer because they must pass customs before reaching the final carrier. We ship using FedEx, UPS, or DHL followed by local shipping agents.
SHIPPING TIME FRAMES
Shipping time for international orders varies depending on your country
Canada…………………………………………5-7 days
Mexico…………………………………………….. 5-10 days
Europe Countries……………………………….. 7-15 days
Basic International shipping………….…….……. 12 – 21
DUTIES & TAXES
Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
SHIPPING DEPARTMENT
1732 Santee Street
Los Angeles, CA 90015
If you have any other questions feel free to email us at:
[email protected]
Our office hours are:
Monday – Thursday 9AM- 5PM and Friday: 9AM – 4PM PST
CLOSED: Saturday & Sunday Plus major U.S. Holidays